Support

    Need help? We're here for you.

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    Send us an email and we'll get back to you within 24 hours.

    support@pixiefy.co

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    Frequently Asked Questions

    How do I create a gallery?

    Sign in to your admin dashboard, click 'New Gallery', upload your photos, and publish when ready.

    Can my clients download photos?

    Yes! You can enable downloads per gallery. Clients can download individual photos or the entire gallery as a ZIP.

    How do I share a gallery with a client?

    Each gallery has a unique link you can share via WhatsApp, email, or any messaging app.

    What happens when my storage is full?

    You can upgrade your plan at any time for more storage, or delete old galleries to free up space.

    How do I reset my password?

    Go to the sign-in page and click 'Forgot Password'. You'll receive a reset link via email.